Black Toyota

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Reviews of Black Toyota

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  John K Added December 27, 2023

  ★ ★ ★ ★ ★
  Was on my way out west this week with the new cruiser and didn't have a booking for its first from new service/check, I rang Black Toyota Dalby thinking they wouldn't fit me in but to my surprise hey they did it when I arrived. This probably wouldn't happen anywhere but the lady at service desk went out of her way to make it happen, awesome customer service Thanks so much..JK
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  Jasmin Betteridge Added December 12, 2023

  ★ ☆ ☆ ☆ ☆
  Would not recommend at all!! Purchased a brand new dual cab landcruiser November last year! Mary anne from Sales department is absolutely wonderful!! But service and parts department absolutely useless!!
  1. Day of delivery the steering wheel was on a 90° angle with straight wheels. 2. First service took 6hrs after informing them we have to travel 4hrs to and from them! 3. Second service again took over 6 hrs, called 3 hrs after dropping car off and hadn’t even been started yet and the air filter was not even checked, cleaner nor replaced was still full of dust and bugs after picking car up! 4. Third service, Again took over 6hrs and was to have a visor installed that was ordered a month before service and we were told was there and ready to be installed to find out after being told the car is ready to be picked up that they didn’t have the visor so it was unable to be installed…. Couldn’t tell us that when we dropped the car off that morning! Also 2000km after this service the rear brake shoes were steel to steel…. So much for being checked when the bearings were done and being apart of the 20000km cap price servicing 5. Finally got the visor over 2 months later after requesting it to be colour coded sandy taupe with chrome trimming to find that it is colour coded, no clear coat and scratched up half painted black trimming! Not impressed at all will be having a not very happy customer on the phone first thing Monday morning!!
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  Thomas Davis Added December 09, 2023

  ★ ★ ★ ★ ★
  Service was great and they treat you with respect and the job was fixed on our car as well.
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  Elvira Wickham Added December 01, 2023

  ★ ★ ★ ★ ★
  We would like to say a big thank you to the Team at Dalby! Especially Don, Brooke, Nea and Justin. The service was outstanding and we will not hesitate to buy our next vehicle here. Everyone we dealt with was friendly and personable.
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  Lyndon Pay Added November 30, 2023

  ★ ★ ★ ★ ★
  Such a wonderful experience. Marrianne was great start to finish helping with my new hilux . Thanks again from Lyndon

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About blacktoyota.com.au

Black Toyota - Welcome to Black Toyota!
Black Toyota specialise in New & Used Toyota Cars, 4WD & Commercial vehicles, Toyota Servicing, Genuine Parts and Toyota Finance.